Welcome to Prime Auto Care. These Terms of Service govern your use of our services at our locations in Alexandria and Arlington, Virginia. By using our services, you agree to these terms.
Prime Auto Care offers a variety of auto repair and maintenance services, including but not limited to oil changes, brake repairs, engine diagnostics, and tire services.
Appointments can be scheduled online at Schedule Service Drop-off, by calling 1-800-423-9713, or emailing info@waitsmart.com. Please notify us of any cancellations as soon as possible. Note that SMS confirmations and status updates for online scheduling may incur data fees from your mobile carrier.
All service prices are as quoted and are subject to change. Payments can be made by cash, credit card, or debit card at the time of service.
We offer a 12-month/12,000-mile warranty on most repairs. This warranty covers parts and labor but does not cover damage caused by misuse or neglect.
Prime Auto Care is not responsible for any damage or loss caused by third-party parts or services. Our liability is limited to the cost of the repair or service provided.
Customers are responsible for providing accurate information about their vehicles and for maintaining regular service intervals.
These Terms of Service are governed by the laws of the Commonwealth of Virginia.
Prime Auto Care reserves the right to update these terms at any time. Changes will be effective immediately upon posting on our website.
For any questions or concerns, please contact us at: – Prime Auto Care Headquarters: 201 N. Union Street, Alexandria, VA 22314 – Phone: 1-800-423-9713 – Email: info@waitsmart.com
Prime Auto Care is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your information. **2. Information We Collect** We collect information you provide directly to us, such as your name, contact information, and vehicle details, when you use our services.
Your information is used to provide, maintain, and improve our services, process transactions, send you service-related communications, and respond to your inquiries.
We do not share your personal information with third parties except as necessary to provide our services or as required by law.
We implement security measures to protect your personal information from unauthorized access and use. However, no internet or email transmission is completely secure or error-free.
You can opt out of receiving marketing communications from us by following the instructions in those communications or by contacting us directly.
You can access and update your personal information by contacting us at info@waitsmart.com.
We may update this Privacy Policy from time to time. Any changes will be posted on our website and will be effective upon posting.
If you have any questions about this Privacy Policy, please contact us at: – Prime Auto Care Headquarters: 201 N. Union Street, Alexandria, VA 22314 – Phone: 1-800-423-9713 – Email: info@waitsmart.com
800-423-9713
